Helping you create impactful volunteer services

Support to ease winter pressures on health and care services

We help organisations quickly create flexible volunteer roles to reduce pressure on services


We know the volunteer roles we help create make a real difference:
  • 85% of staff agreed that volunteers helped them to feel less stressed
  • 25% more patients had support to help them eat meals
  • 44 minutes - The amount of time volunteer support speeded up patient discharge
  • 59% of people on Helpforce's Volunteer to Career programmes went on to secure employment or further education/training in health and care
We also help you build a business case for your voluntary services and have helped health and care partners raise £1.83 million for new and innovative volunteer roles.

Reduce pressure on services

With our support, health and care organisations can get volunteer roles ready to go live within 8 to 16 weeks

Our proven approach helps you to turn things around quickly

Developing new volunteering roles can take significant time to design and test before volunteers are making a difference on the ground.

Helpforce’s Adapt and Adopt service has worked with nearly 50 health and care organisations across the UK to develop roles and support that will allow you to deploy volunteers where they’re needed within weeks.

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Our volunteer service development programme

Through our Adapt and Adopt service, we run a special programme that provides health and care organisations with extensive support to roll out impactful volunteering models.

This free programme is now open for applications.

Register your interest here
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Scroll down for more information about the programme

Organisations who work with us say they see the impact of the volunteer role within 7 weeks of the role going live

Support you receive from joining the programme

We provide a mix of tools and training to help your volunteer service grow in the way you need it too. The support you get includes:

  • Making a business case for your service
  • One-to-one sessions with Helpforce programme managers
  • Online learning
  • Access to a large peer-to-peer network
  • Help with evaluating your service 

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Our programme helps you develop volunteering roles that meet your particular needs.

We have identified four key model volunteering roles, which we know we can help you put into action quickly

1. Emergency response service volunteers

Emergency department volunteers reduce pressure on staff, providing reassurance to patients at a stressful time.

Key outcome: 85% of staff agreed that volunteers helped them to feel less stressed

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2. Mealtime companion service volunteers

Staff and patient wellbeing improves as volunteers provide companionship and support at mealtimes.

Key outcome: 25% more patients had support to help them eat meals

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3. Active response support service - for discharge

Health care organisations benefit from flexible volunteers, trained to provide responsive non-clinical support.

Key outcome: 44 minutes - The amount of time volunteer support speeded up patient discharge

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4. Volunteer to Career volunteers

The Helpforce Volunteer to Career programme allows volunteers to explore a health and care career and builds a future workforce for the health and care sectors.

Key outcome: 59% of volunteers went on to secure employment or further education/training

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Our approach to help you create impactful volunteer services

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Step 1 - Adopting

We begin by asking questions. What does your organisation need? What are the main challenges it faces? What volunteer roles would help it the most?

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Step 2 - Translation

Your Helpforce programme manager works with you to choose a volunteer role or service that will work in your healthcare setting.

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Step 3 - Adapting

You make a realistic delivery plan with your Helpforce programme manager. This step helps you adapt the volunteer role into a workable service for your organisation.

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Step 4 - Embedding

You launch the new volunteer role at your organisation. We help you integrate it into your service and discuss how you can sustain it in the long term.

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Step 5 - Scale

Once your new role or service is running effectively, we help you look at how you can grow and expand it across your organisation.

What our partners say

“Within the first 7 weeks of the service we can already see what an impact the response volunteers are having. The support and advice I have received from Helpforce has been exemplary.”
2 O9 A7504 Kristine Davies
Kristine Davies

Head of Voluntary Services, University Hospitals Coventry Warwickshire NHS Trust

Ready to create impactful volunteer services?

Register your interest here